At Hortica, there are no endless voice mail prompts
to frustrate you. A friendly professional will be
available to guide you. Whether you are requesting
a quote, requesting a certificate, reporting a claim
or just asking questions concerning your policy, we
want every experience to exceed your expectations.
Hortica is proud of the level of service we provide.
Here’s what our customers have to say when asked
what they like about doing business with us:
“I can pick up the phone
and get someone from Hortica on the line immediately.”
“No question about it, they are the best at
what they do.”
“The cost, the value and when I say value, Hortica
is not the cheapest provider, nor do I need them to
be. I don’t want to give up the services to
save a few dollars - services like they are quick
to come on site when asked and I can get a live person
on the phone.”
“Hortica is very good at service. Any time I’ve
had an issue, they’ve always been very service
driven. They basically take the problem and take it
away from you. They are good people. They are always
courteous and professional.”
“I feel they’ve taken care of us very
well and taken an interest in our business. I have
a good personal relationship with many people at Hortica.
It’s the good service they offer.”
“Service in the way they handle the claims,
knowledge of the industry, and recognizing needs.”
“I need to have a direct line to somebody at
the company, and I do. I don’t really like to
deal with agents who give me the feeling that they
just want to sell me more product. I want to deal
with an expert. You have to feel like the person you’re
working with is an expert, not just an insurance salesperson,
because those are a dime a dozen.”
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