Hortica consistently delivers superior claims handling
service. Our years of experience and knowledge of
the horticultural industry allow us to efficiently
guide you through the claims process. Utilizing professional
on-staff adjusters, as well as a nationwide network
of outside claims professionals, Hortica provides
prompt, fair and hassle-free claims settlements.
Hortica has a reputation for superior claims handling.
Here’s what our clients have to say when asked
what they like about doing business with us:
“Getting people up here to adjust and measure
the loss, and getting people up here with checks in
hand if we need to rebuild a structure, so I think
the timeliness of their handling of losses is good.”
“Hortica’s claims department is excellent.
They get people out into the field – they don’t
wait for people to call them.”
“Service is mostly defined by loss control,
but also claims management. That’s very important
– to open a claim, defend us when appropriate
and not just cave in because they’re worried
about lawyer cost, and then closing the claim quickly.”
“There are things that are unique to our industry
that having an understanding of it helps them to write
better policies as well as handle claims. Hortica
can evaluate claims in a much better fashion. In some
cases, they might extend coverage where others might
not. Especially when it comes to claims adjusting,
they are able to understand the situation better and
make a more informed evaluation – whether it’s
a good risk or bad risk, whether a claim should be
paid or not.”
“They have a very good service level in paying
attention to their claims and recognizing the industry
needs. I’m extremely satisfied with Hortica.
We’ve had claims, and they’re very responsive.
They are proactive in trying to mitigate damages.”
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